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Maraschino cherries
Glaced cherries
Amarena in syrup
Glaced amarena
Fruits cubes
Sliced fruits
Mixed fruits
Orange round slices
Peach compot
Strawberries in syrup
Marmalade
Cocktail olives
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Quality
CUSTOMER SATISFACTION TEST
Dear customer,
We thank you for your kindness in spending your time taking this test. Your opinion is very important for us in order to improve our services and
increase client satisfaction.
Importance:
Criteria for measuring
client satisfaction:
Satisfaction level:
3
2
1
Kindness and waiting time
4
3
2
1
3
2
1
Kindness and politeness of the employe
4
3
2
1
3
2
1
Answering delay
4
3
2
1
3
2
1
Product price
4
3
2
1
3
2
1
Product quality
4
3
2
1
3
2
1
Wrapping
4
3
2
1
3
2
1
Solving emergencies
4
3
2
1
3
2
1
Respecting delivery deadline
4
3
2
1
3
2
1
Accuracy of answers
4
3
2
1
Observations, suggestions:
Name:
E-mail:
All fields are compulsory!
Importance: 3
–very important;
2
–important;
1
–less important.
SATISFACTION LEVEL: 4
–very good;
3
–good;
2
–satisfactory;
1
–unsatisfactory.
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